Responsible party is:

Materna Information & Communications SE
Represented by its executive board: Michael Hagedorn (Chairman of the Executive Board)
Robert-Schuman-Straße 20
44263 Dortmund
Germany

We will process your personal data if you have an enquiry, if we receive an offer from you or if you conclude a contract with us. In addition, we process your personal data to fulfil legal obligations, to safeguard a legitimate interest or based on your consent.

Depending on the legal basis, the following categories of personal data are covered:

• First name and Surname
• Address
• Communication data (telephone, e-mail address)
• Contract master data, in particular contract number, term, period of notice, conditions and type of contract
• Billing data/turnover data/time sheets
• Creditworthiness data
• Payment data/Account information
• Video or image recording

In the course of initiating the contract, we also make use of data provided to us by third parties. Depending on the type of contract, the following categories of personal data are covered:

• Information on creditworthiness (via credit agencies)
• Information on bogus self-employment
• Information from sanctions lists (e.g. UN list)

We process your personal data in particular in compliance with the General Data Protection Regulation (GDPR) (German: Datenschutz-Grundverordnung (DSGVO)) and the Federal Data Protection Act (FDPA) (German: Bundesdatenschutzgesetz (BDSG)) as well as all other relevant laws.

For the fulfilment of a contract (Art. 6 para. 1 b DSGVO)

We use your personal data for requests for information and requests for proposal, as well as for the execution of customer orders. Within this contractual relationship, we will process your data in particular for the purpose of carrying out the following activities:

• Contract-related contact
• Profile-related contact for follow-up orders or new orders
• Contract management
• Ongoing contract management
• Exercising of warranty and liability claims
• Receivables management
• Contract termination management

Further information on the purposes of data processing can be found in the respective contract documents and general terms and conditions.

For the fulfilment of legal obligations (Art. 6 para. 1 c DSGVO)

As a company we are subject to various legal obligations. For the fulfilment of these obligations, the processing of personal data may be necessary.

• Control and reporting obligations
• Creditworthiness, age and identity checks
• Prevention/Defense of criminal offences

Due to a legitimate interest (Art. 6 para. 1 f DSGVO)

In some cases, we process your data to protect a legitimate interest of us or third parties.

• Direct advertising or market and opinion research
• Central supplier and customer data management within the group
• Measures for building and plant safety
• Video surveillance for the protection of domiciliary rights
• Consultation and data exchange with credit agencies to determine creditworthiness and default risks
• Safeguarding IT security and IT operations

Countries outside the European Union (and the European Economic Area "EEA") have a different approach to the protection of personal data than countries within the European Union. There is currently no decision by the EU Commission that these third countries generally offer an adequate level of protection.

We have therefore taken special measures to ensure that personal data is processed as securely in third countries as within the European Union. We have concluded the standard data protection clauses provided by the Commission of the European Union with service providers in third countries. These clauses provide appropriate safeguards for the protection of your data by third-country service providers.

Our service providers in the USA are generally bound by the standard data protection clauses.

For any further questions, please contact us at datenschutz@materna.group.

Every affected person has the right to information pursuant to Art. 15 DSGVO, the right to rectification pursuant to Art. 16 DSGVO, the right to erasure pursuant to Art. 17 DSGVO, the right to limitation of processing pursuant to Art. 18 DSGVO, the right to objection pursuant to Art. 21 DSGVO and the right to data portability pursuant to Art. 20 DSGVO. The restrictions under §§ 34 and 35 BDSG apply to the right to information and the right to erasure.

Right of objection

You can object to the use of your data for advertising purposes using electronic mail at any time without incurring any costs other than the transmission costs according to the basic tariffs.

What right do you have in the case of data processing based on your legitimate or public interest?

Pursuant to Art. 21 (1) DSGVO, you have the right to object at any time to the processing of your personal data on the basis of Art. 6 (1) e DSGVO (data processing in the public interest) or Art. 6 (1) f DSGVO (data processing to safeguard a legitimate interest) for reasons arising from your particular situation; this shall also apply to profiling based on this provision.

In the event of your objection, we will no longer process your personal data unless we can prove compelling reasons for processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defense of legal claims.

What right do you have in the case of data processing for the purpose of direct advertising?

If we process your personal data for the purpose of direct advertising, you have the right, pursuant to Art. 21 (2) DSGVO, to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this shall also apply to profiling insofar as it is connected with such direct advertising.

In the event of your objection to the processing for the purpose of direct marketing, we will no longer process your personal data for these purposes.

Revocation of consent

You can revoke your consent to the processing of personal data at any time. Please note that the revocation is effective only for the future.

Accessing personal data

You can request information on whether we have stored personal data about you. If you wish, we can tell you which data it is, for what purposes the data is processed, to whom this data is disclosed, how long the data is stored and what other rights you have with regard to this data.

Other rights

In addition, you have the right to rectify incorrect data or to delete your data. If there is no reason for continuing storage, we will delete your data. Otherwise, we will restrict processing. You may also request that we provide any personal information you have provided to us in a structured, common and machine-readable format either to you or to a person or company of your choice.

Furthermore, a right of appeal to a data protection supervisory authority exists (Art. 77 DSGVO in connection with § 19 BDSG).

Exercise of your rights

To exercise your rights, you can contact the person responsible or the data protection officer using the contact details provided. We will process your enquiries immediately and in accordance with the legal requirements and inform you of the measures we have taken.

Should the purpose or method of processing your personal data change significantly, we will update this information in good time and inform you of the changes immediately.